Just wanted to share my recent experience with Eastman warranty claim in process.

I purchased an E10SS new in April 2018, and when I got it I noticed the reflections where distorting just below the bridge on both sides. Everyone said belly bulge is normal so I brushed it off.

I decided to put a straight edge across it the other day and noticed at least 1/4" gap on each side and it didn't have much saddle left so I worried about future adjustments. I called Eastman, said I had a belly bulge issues I wanted to ask someone about it. They transferred me to Dan, I emailed him pictures while on the phone and Dan said yep that's not normal send it in.

Dan emailed me a return label, I shipped the guitar and he emailed today ... said they would do a replacement and I could have something of equal or lesser value from stock.


***Update***

Eastman didn't have the models I was looking for in Ponoma Ca so I asked if I could pickup something from the dealer Acoustic Shoppe, where I originally bought the guitar. Dan at the Eastman called John at Acoustic Shoppe and he agreed.

I called Acoustic Shoppe, spoke to Liz, John, and Jeremy. They played the 3 they had in stock and recommended one for me. I was able to pay the difference in MSRP and upgraded to an E10 OM TC that will be heading my way shortly.

Very happy now with both Dan @ Eastman and Liz, John and Jeremy @ Acoustic Shoppe. Some impressive service.

My son works for a band so this week when coming home from Nashville, he was transporting 2 of the band's acoustic guitars. He stayed with us for 3 nights and so put the guitars in our basement. He said it would be ok for me to play the guitars so I opened 1 of the cases and it was a custom McPherson and the 2nd case also had a custom McPherson. I honestly wish I'd never opened those cases.

Hi EGF gang.. I am happy to share that my next Eastman is on the way to my house, should arrive end of week.

And the model I am acquiring? ..... <Drum roll> ....

Eastman E10OM-TC!

Woo hoo!

More details coming this weekend!

Tim

https://oregoncoast.craigslist.org/msg/d...12706.html
https://www.acousticguitarforum.com/foru...p?t=536098

$750, shipped!

Usual disclaimers: no affiliation, etc.

catalogs vintage guitars and amps

https://dothan.craigslist.org/msg/d/tall...71645.html

Hi, folks, just checkin' in.... Hope everyone's well these days!  I've been perusing this forum back and forth, so I am in touch (kind of).  I'm finally finished with the hurricane work - just in time for Spring Chores.  

Been playing with the E20 om a lot these days - it's become my 'go-to' in town, and I am almost ashamed to say I haven't played  my D18 with veracity  since picking up the E20.  Plus, I am getting really spoiled by the short scale (and my aging finger joints like it as well).    I ended up with a JJB & K&K prephase/volume combo on 'er, and i like the sound alot (and lots of compliments as well), it is doing a good job of opening up. Still not as 'rounded' or 'mature' as the E6 om (addy I guess), but a wonderful sound, the rosewood just shines, and it works with a lot of different music.

So I am happy with my little family -- but sort of looking for a cooked top anyway.....


Hope everyone is doing well!

The Martin forum is in a tizzy over this CFM bluegrass dreadnaught killer... wait for it... it's actually a new version of a Gibson J45.

The Taylor Grand Pacific, priced around $3k, played by Taylor's master luthier Andy Powers... playing some killer bluegrass:

https://youtu.be/3vHs1V_I-80

Another:
https://youtu.be/u4COv15NAgY

The back on this guitar.

https://www.youtube.com/watch?v=vbtngOgCOcI

https://reverb.com/item/16660657-eastman...b-s-w-case

Decent price on this particular model... (no affiliation to seller)

Please post any updates or news from Eastman coming out of NAMM!  I haven't seen any yet but looking forward to seeing if Eastman is announcing any new guitars at the show.